LEAN Skills Development Programme

As part of KWSH’s on-going journey in continuous improvement, it has embarked on the LEAN Skills Development Programme with 9 staff being appointed as LEAN champions involving 4 projects.

Over 6 months of coaching sessions facilitated by SIT from June to November 2018, the LEAN coach, Mr Steffan Visser, worked with the LEAN champions to streamline work processes in the areas of nursing, procurement, admission and heritage gallery which has resulted in tangible benefits in reducing time and cost as well as increasing customer experiences.