Writing Standard Operating Procedures (SOPs)

Writing Standard Operating Procedures (SOPs)

KWSH-QI-11 (Intermediate)

Course Overview

  • What are the features and format of good SOPs
  • Using the process approach to write SOPs
  • How to write clear and concise documentation
  • How to proofread SOPs for content, grammar and layout
  • Basic data management for SOPs

Target Participants

Course Details

Date/ Time

Run 1 : 24 – 25 September 2020

Run 2 : 1 – 2 October 2020

Time: 9:00AM to 5:30 PM


Ngee Ann Polytechnic,

School of Health Sciences,

535 Clementi Road, Singapore 599489

Course Trainers

KWSH is delivering the course in partnership with Ngee Ann Polytechnic.

Ms Celestine Seet

Ms Celestine is a lecturer with Ngee Ann Polytechnic. She is an expert in the areas of Psychology (research methods and quantitative analysis), Linguistics (critical discourse analysis, syntax and morphology and proof-reading), Nursing Research (Research methods and quantitative analysis) as well as Training and Development. Ms Celestine has wide experience in curriculum development work and supplement teaching. Prior to joining Ngee Ann Polytechnic, she worked with the Singapore Examinations and Assessment Board as a Psychologist (Research and Development). Ms Celestine holds a Bachelor of Social Science in Psychology (Honours) in English Studies from National  University of Singapore and is currently working toward an Master of Education in Educational Assessment at National Institute of Education, Nanyang Technological University.

*Course is available via e-learning mode*

Course Fees: $644.25 (inclusive of 7% GST)

Prevailing course fee subsidy at 90% for Singaporeans/ PRs and 45% for foreign staff working in eligible community care organisations.

Please register for the course via AIC Learning Management System. Go to the following URL:


Contact us:

(65) 6422-1300