Value Stream Design (Intermediate)

KWSH-QA-I-006

Course Overview

COURSE DESCRIPTION / AIMS

Value Stream Mapping is a critical tool in Lean thinking that helps to visualise, analyse, and improve a process that delivers a product or service. In this 2-day course, learn the basics of Lean thinking, and how to use a value stream map to identify and eliminate wastes. Through hands-on simulations, you will acquire skills to identify improvement projects to work on, and designing an effective and efficient value stream.

 

COURSE OBJECTIVES / OUTLINE

  1. History and evolution of Lean thinking
  2. 5 Core principles of Lean thinking
  3. Types of work and operations
  4. 8 Wastes
  5. Components of a value stream map
  6. Components of a swim-lane map
  7. Problem identification techniques
  8. Short cycles of PDCA
  9. Techniques to create flow
  10. Case studies of lean in healthcare

 

Please Note:

A minimum of 75% attendance will be required for you to complete the programme and receive your certificate.

Target Participants

Executives, Registered nurses, Administrators and Therapists working in the Nursing Homes, Community Hospitals, Homecare settings etc

Course Details

Date/ Time

4th February 2021

Time: 9 AM to 5:30 PM

Venue

Kwong Wai Shiu Hospital

705 Serangoon Road

Singapore 328127

 

Course Trainers

KWSH is delivering the course in partnership with the Singapore Institute of Technology (SIT)

Dr Mustafa Shabbir Kurbanhusen

Associate Professor (Engineering) and Deputy Programme Director, Singapore Institute of Technology

Dr Mustafa Shabbir Kurbanhusen is an Associate Professor (Engineering) and the Deputy Programme Director of the “Mechanical Design and Manufacturing Engineering” undergraduate programme at Singapore Institute of Technology (SIT). With 10 years of experience with productivity-related consultancy, Mustafa has worked with organisations ranging from healthcare and services, to manufacturing, as well as government. In addition to consultancy, he has been actively developing lean curriculum for education and delivers lectures on lean to both SIT’s undergraduates and to the public. Mustafa also sits on the faculty advisory panel of SIT’s Lean Transformation Innovation Centre, and has worked on Lean improvement projects in various healthcare organisations in Singapore, such as Mount Alvernia Hospital, NTUC Health and Lee Ah Mooi Old Age Home.

Mr Mark Tan Kee Tchuan

Assistant Director, Lean Transformation and Innovation Centre, Singapore Institute of Technology

Mark Tan is based in Singapore Institute of Technology, LTIC (Lean Transformation and Innovation Centre) as Assistant Director. He is in charge of lean training and project works with the industries, including SMEs. The Centre aims to promote and develop lean practices among local enterprises and drive adoption of lean thinking, culture and mindset.

Prior to joining LTIC, Mark was a Certified Lean Six Sigma (LSS) Black Belt (BB) practitioner mainly with the private sector (across both manufacturing and professional services) for more than 12 years, responsible for both local and regional process improvement initiatives.

Mr David Leong Yew Hoong

Senior Manager, Lean Transformation and Innovation Centre, Singapore Institute of Technology

David Leong is based in Singapore Institute of Technology, LTIC (Lean Transformation and Innovation Centre) as Senior Manager. He is working with the team on lean training and project works with the industries, including SMEs. He is a Certified Lean Six     Sigma Black Belt (LSSBB) practitioner and a Certified QMS Lead Auditor for ISO9001. He has more than 16 years of experience practicing & applying Lean methodologies and other improvement tools across mainly in the manufacturing and transportation industries.

Dr Tan Wei Ling, Angelina

Manager, Lean Transformation Innovation Centre, Singapore Institute of Technology

Angelina is a Lean coach in the Lean Transformation Innovation Centre at Singapore Institute of Technology. She specialises in Lean thinking and practice, and has experience implementing Lean in various industries, from healthcare and finance to food and education. She is proficient in A3 thinking, value stream mapping, PDCA, 5S and kanban systems, visual management, and strategy deployment. Angelina has consulted for healthcare organisations such as Kwong Wai Shiu Hospital, Yishun Community Hospital, St Luke’s Eldercare, and National Heart Centre Singapore. She works closely with the staff, guiding them on their Lean journey to achieve their goals of continuous improvement and efficiency in their workplace.

Course Fees: $1200.00 (excluding GST)

Prevailing course fee subsidy at 90% for Singaporeans/ PRs and 45% for foreign staff working in eligible community care organisations.

Please register for the course via AIC Learning Management System (LMS 2.0).

Contact us:

(65) 6422-1300
CTI@kwsh.org.sg

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