Strategic Planning (Intermediate)


Course Overview

Course description/aim

This course is intended for staff who would like to be equipped with the skills to plan and conduct strategic planning for their team or organisation.  It aims to provide the participants an introduction to strategic planning, Appreciative Inquiry 5D cycle and SOAR, a strengths-based strategic planning approach using Appreciative Inquiry.


Course outline:

  1. Current understanding / practice and Importance of Strategic Planning
  2. Understand and be able to use AI 5-D (Define, Discover, Dream, Design & Deliver) cycle to facilitate change
  3. Experience & practice AI process
  4. Understand and be able to use SOAR (Strengths-Opportunities- Aspirations-Results) for strategic planning
  5. Experience & practice SOAR process
  6. Receive constructive feedback from peers and workshop coaches.


Course objective:

Upon completion of the course, you will be able to conduct strategic planning for your team and organization.


Please Note:

A minimum of 75% attendance will be required for you to complete the programme and receive your certificate.

Target Participants

For care staff who have supervisory and guiding role; and influences workplace/processes eg: Physiotherapist, Occupational Therapist, Senior Therapist/Principle Therapist, Enrolled Nurse, Registered Nurse, Nurse Manager, Nurse Clinician, Nurse Educator, Executive, Senior Executive, Manager, Allied Health Professional.

Course Details

Date/ Time

  • 21 March 2022
  • 5 October 2022

Time: 9:00 AM to 5:30 PM


Course will be conducted via Zoom.

Kwong Wai Shiu Hospital
705 Serangoon Road,
Singapore 328127

Course Trainers

KWSH is delivering the course in partnership with the Facilitators Network Singapore.

Janice Lua

Facilitative Trainer & Consultant, Facilitators Network Singapore

Ms Janice Lua is a Facilitative Trainer & Consultant with over 36 years of experience and is currently working in the Facilitators Network Singapore. Prior to become a trainer and consultant, Ms Lua has worked with MNC, SME, public sectors, and social sectors. She holds an MBA in entrepreneurial management from the Entrepreneurship Institute Australia (2005) and an MSC in Technology management from Staffordshire University, UK (1997). Her area of specialization include strategic planning facilitation, the use of AI for change management and the use of SOAR for strategic planning and corporate planning. She has also facilitated numerous board meetings, senior management meetings, strategic planning meetings and corporate retreats over the last 20 years, co-founded the Facilitators Network in 2004 to upscale the competencies of facilitators in Singapore and the region, and received the National Day Award – The Public Administration Medal (Bronze), awarded by The President, Republic of Singapore in 2009.

Jeannie Chew

CCF, Facilitators Network Singapore

Ms Jeannie Chew is a facilitator with over 11 years of experience and is currently working in the Facilitators Network Singapore, and is also a director in Edvantedge, Singapore. Prior to become a facilitator she has worked in MOE as an education officer and senior head, the PSD, CSC and FNS as an associate. She holds a BA in economics from Peking University, China (2008). Her area of specialization include Facilitation, Design thinking and qualitative research, and strategic planning.

Colin Tan

Associate Facilitator, Facilitators Network Singapore

Mr Colin Tan is an associate facilitator with over 33 years of experience and is currently working in the Facilitators Network Singapore. Prior to working as a facilitator and an independent consultant, he has worked in several electronic and technology companies. He holds several qualifications, include a diploma in adult and continuing education from the institute of adult education, Singapore (2014), a master of arts and education and human development from George Washington University, USA (2001), a bachelor of science (economics) in management studies from the University of London (1994) and a diploma in electronics and communications engineering from Singapore Polytechnic (1985). His area of specialization include design and development of learning strategies and programs, training, coaching and assessment of trainers, team development and innovation learning and facilitation.

*Course is available via e-learning mode*

Course Fees: $523.30 (excluding GST)

Prevailing course fee subsidy at 90% for Singaporeans/ PRs and 45% for foreign staff working in
eligible community care organisations.

Please register for the course via AIC Learning Management System (LMS 2.0).

Contact us:

(65) 6422-1300