The course is designed for beginners and aims to provide an understanding of the root cause analysis concepts and practices in healthcare. It consists of an insight into the steps involved in conducting a RCA and the problem solving tools that are used to help nail down the root causes of adverse events or close calls in healthcare.
At the end of the course, learners should be able to:
- Appreciate the science of human factors and determinants of behaviour leading to problems and safety issues
- Determine how to differentiate between individual and systemic approach to an incident
- Understand the different types of root causes and when RCA should be used
- Conduct RCA step-by-step and apply its principles through the use of case studies
- Develop solutions
Centre Managers, Nurses and Therapists
Course Fees: $286.55 (inclusive of 7% GST)
Prevailing course fee subsidy at 90% for Singaporeans/ PRs and 45% for foreign staff working in eligible community care organisations.
Please register for the course via AIC Learning Management System. Go to the following URL: