Resident Safety and Clinical Incident Reporting System (Basic)


Course Overview


This programme aims to provide participants with the awareness, knowledge and skills essential for understanding the importance of resident safety in the intermediate and long-term care sector and improving the quality and safety of resident care.



  1. Introduction to Resident safety in Nursing Homes
  2. Identifying risk to resident safety (include SAC)
  3. Causes of harm to residents (RCA)
  4. Strategies to ensure resident safety
  5. Clinical incident reporting system


Please Note:

A minimum of 75% attendance will be required for you to complete the programme and receive your certificate.

Target Participants

Any healthcare staff working in community care sector

Course Details

Date/ Time

  • 16 September 2024 to 17 September 2024
  • 11 November 2024 to 12 November 2024

Time: 9 AM to 5.00 PM


Kwong Wai Shiu Hospital

705 Serangoon Road

Singapore 328127


Course Trainers

This course is delivered by trainers from Kwong Wai Shiu Hospital

Ms Wei LingLing

SENIOR NURSE EDUCATOR, Kwong Wai Shiu Hospital

Ms Wei LingLing is a Senior Nurse Educator with Kwong Wai Shiu Hospital. With 20 years of experience specializing in clinical training across a variety of healthcare systems and cultural settings.

  • Her career has spanned diverse nursing positions including staff RN in the ICU, Clinical Database Specialist, Lecturer and Regional Clinical Educator. She holds a Master of Health Services Management from Griffith University.
  • She has won numerous awards for her commitment and contributions to the nursing profession, including Excellent Service Award and COVID-19 Resilience Medal.
  • She is a firm believer in lifelong learning and the endless possibilities that exist for committed public health professionals to positively impact the public’s health.

Fiona Tan

Senior Nurse Educator, Kwong Wai Shiu Hospital

Ms Fiona Tan is a Senior Nurse Educator in KWSH with over 16 years of experience in the healthcare clinical and education industry. She holds a Postgraduate Diploma in Higher Education, Bachelor of Science with Distinction in Nursing, and an Advanced Diploma in Nursing (Medical-Surgical). Her area of specialisation includes Medical-Surgical nursing, Training and Development for nurses, allied health workers and nursing students. Prior to joining KWSH, Ms Fiona has worked in both restructured and private hospitals as well as primary healthcare setting in Singapore. Her vast experiences and contributions have won her numerous National accolades such as The Courage Fund Healthcare Humanity Awards (2020) and the MOH Nurses’ Merit Award (2015).

Course Fees: $349.67 (excluding GST)

Prevailing course fee subsidy at 90% for Singaporeans/ PRs and 45% for foreign staff working in eligible community care organisations.

Please register for the course via AIC Learning Management System (LMS 2.0).

Contact us:

(65) 6422-1300