The course is designed for beginners to form a basic understanding of tools typically used in Quality Improvement (QI) projects. This interactive full-day course will introduce the fundamentals of patient-centred Quality Improvement (QI) in centre-based facilities. Topics include methods of improvement, features of effective teams, use of right data for measurement and diagnostic tools to target the right interventions which cover the following areas:
1. Introduction to quality improvement and patient safety
2. Science of improvement
3. Identifying opportunities for improvement
4. Assembling an improvement team
5. Quality planning tools
6. Measurement and run charts
8. Testing changes
Contextualization is situated within the group exercises. Application of QI techniques will be conducted to examples from centre-based participants. The trainer will coach the participants on how to apply the QI techniques in their centre-based settings.
Centre Managers, Nurses and Therapists
Course Fees: $286.55 (inclusive of 7% GST)
Prevailing course fee subsidy at 90% for Singaporeans/ PRs and 45% for foreign staff working in eligible community care organisations.
Please register for the course via AIC Learning Management System. Go to the following URL: