Negotiating techniques for difficult situations (Basic)

KWSH is delivering the course in partnership with inlingua School of Languages.

Mr Chris currently works as the Director of Studies in inlingua School of Languages. He has more than 15 years of teaching experienced in teaching English language skills, university tutorial courses and company business skills training in educational institutions  and corporations across Asia in particular Japan, China and Singapore. He is specialized in communication and engagement strategies in corporate companies. Mr Chris has worked with corporate sectors such as SilkAir, Scoot, Samsung and Upskills and has developed and led intensive voice announcement training for cabin crew.

Ms Bianca is an English Teacher in inlingua School of Languages. She has more than 6 years of teaching experience. She is specialized in accountancy and financial services and teaching expatriates in small groups and private class. She has broad industry and international experience working in multi-national companies.

Ms Brooks Murray Goodyear is an English language teacher with more than 5 years of teaching experience and is currently working in Inlingua school of languages. She holds a Master’s in Accounting and Finance from the London school of Economics, United Kingdom (1983). Prior to joining Inlingua, she worked as a paralegal in Hughes, Hubbard & Reed in New York, Baker & McKenzie in Hong Kong, and Lincoln & Beale, Chicago. She has also worked in YMCA Counselling & Testing Service as a Business manager, AngloINFO as a media manager, and YMCA and CA International as an English Language Teacher. Her area of specialization includes teaching general and business English at all levels to students and corporate clients.

Ms Louise YT Phua is a trainer with more than 15 years of experience in corporate and consulting organizations and is currently working in Inlingua school of languages, as well as Thallo Partners. She holds a Master of Arts in lifelong learning from the University College of London, Institute of Education (2015). Prior to joining Inlingua, she worked in Sanofi China Investment Company as the associate HR Director, Odgers Berndtson as an associate partner, Hays Pharm and Management Recruiters International (MRI), Malaysia. Her area of specialization include teaching general and business English at all levels to students and corporate clients and communication skills such as personal branding, negotiation and cross-cultural training.

Ms Nicole Lancaster-Homes is an English language teacher with more than 27 years of experience and is currently working in Inlingua schooisel of languages, as well as Subcon Technologies as a Human Resource & Administration Executive. She holds a Bachelor of Commerce, management and public relations from Murdoch University, Australia (2012). Prior to working in Inlingua, Ms Nicole has worked in Chorus Call and Belicious Swimwear as a business development & marketing executive, Qantas Airlines and Ansett Australia Airlines as a cabin crew; customer service supervisor/officer, Empire Furniture Gallery as a marketing showroom supervisor and Vivien’s Model Management as a photographic and fashion parade model. Her area of specialization includes speech and drama, customer service and business and development and marketing.