To gain skills and knowledge on how to negotiate in difficult situations through:
- Introduction to Negotiation
- Preparing to negotiate
- The Context: People
- The Context: Organisations
- Strategy and Tactics
- Negotiation is People Talking
- Opportunities and Disasters
- Exercises in Negotiation
Upon completion of the course, you will be able to negotiate effectively in difficult situations at the workplace.
- Classroom teaching
- Group activity
- Role play, demonstration and skills practice
A minimum of 75% attendance will be required for you to complete the programme and receive your certificate.
Doctors, Nursing Aides, Therapy Aides, Therapy Assistants, Healthcare Assistants
*Course is available via e-learning mode*
Course Fees: $312.00 (excluding GST)
Prevailing course fee subsidy at 90% for Singaporeans/ PRs and 45% for foreign staff working in
eligible community care organisations.
Please register for the course via AIC Learning Management System (LMS 2.0).