Communicating Across Cultures (Culture Awareness) (Basic)

Communicating Across Cultures (Culture Awareness) (Basic)

KWSH-G&OE-B-031

Course Overview

To be able to understand and communicate effectively across cultures through:

  • Developing Intercultural Skills
  • Managing first meetings
  • Communicating effectively
  • Managing international meetings
  • Becoming a better listener
  • Presenting across cultures
  • Writing emails
  • Negotiating across cultures
  • Managing conflict
  • Working in an international team
  • Managing diversity and creativity
  • Profiling your intercultural competence

At the end of this course, participants will be able to gain awareness and skills on cultures and how to communicate across cultures.

 

Please Note:

A minimum of 75% attendance will be required for you to complete the programme and receive your certificate.

Target Participants

Doctors, Nursing Aides, Therapy Aides, Therapy Assistants, Healthcare Assistants

Course Details

Date/ Time

13 April – 14 April 2021

20 October – 21 October 2021

Time: 5:00 PM to 7:00 PM

Venue

Kwong Wai Shiu Hospital
705 Serangoon Road,
Singapore 328127

Course Trainers

KWSH is delivering the course in partnership with the inlingua School of Languages

Mr Chris Driver

Director of Studies, inlingua school of languages

Mr Chris currently works as the Director of Studies in inlingua School of Languages. He has more than 15 years of teaching experienced in teaching English language skills, university tutorial courses and company business skills training in educational institutions  and corporations across Asia in particular Japan, China and Singapore. He is specialized in communication and engagement strategies in corporate companies. Mr Chris has worked with corporate sectors such as SilkAir, Scoot, Samsung and Upskills and has developed and led intensive voice announcement training for cabin crew.

 

Ms Yap Miow Sen

Trainer, Inlingua school of languages

Ms Miow Sen is a communication and lauguage coach based in Singapore. She has served as a communication advisor for senior executives from the Asia-Pacific region and beyond. In a career spanning more than 15 years, Ms Miow Sen has built-up detailed knowledge on how to craft and deliver messages to different audience segments. She has coached executives to be thought leaders at public events such as conferences, dinners and signing ceremonies. Ms Miow Sen has also prepped executives for press conferences and media interviews, and coached tertiary students and executives in writing, public presentation, inter-personal communication and inter-cultural understanding.

Bianca Choy

English Language Teacher, Inlingua school of languages

Ms Bianca is an English Teacher in inlingua School of Languages. She has more than 6 years of teaching experience. She is specialized in accountancy and financial services and teaching expatriates in small groups and private class. She has broad industry and international experience working in multi-national companies.

Brooks Murray Goodyear

English language teacher, inlingua School of Languages

Ms Brooks Murray Goodyear is an English language teacher with more than 5 years of teaching experience and is currently working in Inlingua school of languages. She holds a Master’s in Accounting and Finance from the London school of Economics, United Kingdom (1983). Prior to joining Inlingua, she worked as a paralegal in Hughes, Hubbard & Reed in New York, Baker & McKenzie in Hong Kong, and Lincoln & Beale, Chicago. She has also worked in YMCA Counselling & Testing Service as a Business manager, AngloINFO as a media manager, and YMCA and CA International as an English Language Teacher. Her area of specialization includes teaching general and business English at all levels to students and corporate clients.

Louise YT Phua

Trainer, inlingua School of Languages

Ms Louise YT Phua is a trainer with more than 15 years of experience in corporate and consulting organizations and is currently working in Inlingua school of languages, as well as Thallo Partners. She holds a Master of Arts in lifelong learning from the University College of London, Institute of Education (2015). Prior to joining Inlingua, she worked in Sanofi China Investment Company as the associate HR Director, Odgers Berndtson as an associate partner, Hays Pharm and Management Recruiters International (MRI), Malaysia. Her area of specialization include teaching general and business English at all levels to students and corporate clients and communication skills such as personal branding, negotiation and cross-cultural training.

Nicole Lancaster-Homes

English language teacher, inlingua School of Languages

Ms Nicole Lancaster-Homes is an English language teacher with more than 27 years of experience and is currently working in Inlingua schooisel of languages, as well as Subcon Technologies as a Human Resource & Administration Executive. She holds a Bachelor of Commerce, management and public relations from Murdoch University, Australia (2012). Prior to working in Inlingua, Ms Nicole has worked in Chorus Call and Belicious Swimwear as a business development & marketing executive, Qantas Airlines and Ansett Australia Airlines as a cabin crew; customer service supervisor/officer, Empire Furniture Gallery as a marketing showroom supervisor and Vivien’s Model Management as a photographic and fashion parade model. Her area of specialization includes speech and drama, customer service and business and development and marketing.

Course Fees: $312.00 (excluding GST)

Prevailing course fee subsidy at 90% for Singaporeans/ PRs and 45% for foreign staff working in
eligible community care organisations.

Please register for the course via AIC Learning Management System (LMS 2.0).

Contact us:

(65) 6422-1300
CTI@kwsh.org.sg

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